Empowering Service with Empathy: Sales, Support, and Diversity Advocate
Born and raised in Hønefoss, Viken, I've spent my career bridging the gap between people and solutions, across sectors like IT support, sales, and management. I'm committed to making the customer experience seamless and enriching.
I'm married to Nathalie, who is always a blast, and together we share a love for history, from the Crusades to the Renaissance. I'm also learning Italian—it's a fun challenge that keeps me on my toes!
I'm also passionate about dog training, and we have three amazing dogs: a Belgian Malinois, a Border Collie, and an Australian Shepherd. Training and spending time with them is one of the greatest joys of my life.
I've worked in various roles, leading diversity initiatives, providing IT support, and driving sales targets. One of the highlights of my career has been helping establish IT support initiatives that improved customer satisfaction and broke sales records.
I believe in creating spaces where everyone feels seen and heard. Over the years, I’ve led training and advocacy initiatives to foster environments that celebrate our differences. My work has taught me that inclusion starts with empathy and honest conversations.
Matilda of Tuscany was an incredible force in medieval Italy. Natalie and I recently delved into her story, and it was fascinating to see her role in shaping the political landscape of her time...
Matilda of Tuscany was an incredible force in medieval Italy. Natalie and I recently delved into her story, and it was fascinating to see her role in shaping the political landscape of her time. Matilda’s courage, political acumen, and tenacity made her a remarkable figure. She played a significant role in supporting the papacy and managing her vast territories at a time when women's influence was often minimized. Her story is not just one of power but also one of resilience and dedication to a cause greater than herself.
Learning a new language is a journey, full of surprises and challenges. Here, I share some humorous anecdotes from my ongoing quest to master Italian...
Learning a new language is a journey, full of surprises and challenges. Here, I share some humorous anecdotes from my ongoing quest to master Italian. From accidentally ordering entirely the wrong meal to trying to keep up with native speakers in a lively conversation, each moment has been both humbling and entertaining. It’s these small victories and occasional missteps that make the journey worthwhile, and I’m excited to continue this linguistic adventure.
If you'd like to collaborate or just say hello, feel free to get in touch!
Email: terje@hakenstad.com